Civil Service Commission awards the City of Borongan for excellent frontline services

By SAMUEL D. CANDIDO, PIA Borongan
September 23, 2011

BORONGAN CITY, Eastern Samar  –  The Civil Service Commission (CSC) Regional Office-8 through its report card results, CS results bared that the City of Borongan that sustained excellent frontline service delivery was given an award.

The program is in line with the commission’s mandate to promote prompt, excellent, honest and courteous frontline service in the bureaucracy.

CSC conducted again the Report Card Survey pilot run in selected government agencies on June 7, 2011 for re-assessment.

In an interview with PIA, City Mayor Fe R. Abunda said that she was happy when she received a call from CSC Regional Director Atty. David E. Cabanag, Jr informing her that again she will receive a plaque of commendation.

“I am happy and I thanked the employees for their wholehearted support and cooperation as they served as frontliners in government service who always put to heart the value of efficiency, promptness while showing their brightest smiles before clients,” Abunda said.

She further said that without the support and cooperation of the city hall employees, she won’t be able to receive the award.

During the 3rd Eastern Visayas Regional Congress of Bilis Aksyon Partners (EVRC-BAP) on September 15, 2011 at Patrio Victoria, San Jose, Tacloban City, the City of Borongan received the Plaque of Commendation from CSC-8.

The plaque of commendation was awarded to Borongan City through Hon. Ma. Fe R. Abunda for having maintained Excellent rating in the delivery of frontline services pursuant to the mandate of Republic Act No. 9485 otherwise known as “Anti-Red Tape Act” of 2007 and Client Satisfaction Center – Seal of Excellence (CSC-SEA).

It demonstrated a high sense of dedication and commitment to uphold the standards of service delivery to the people of Eastern Samar which serves as an inspiration to other agencies.

The plaque of commendation was given by Senior Commissioner Mary Ann Z. Fernandez-Mendoza, CSC-Manila and was received by City Councilors Hon. Karen Alvarez, Hon. Aurora Anasarias, Hon. Rodrigo Caharop, Hon. Napoleon Bebita and City Human Resource Management Officer Reynaldo Cillo.