CSC confers CSC Seal
of Excellence to 2 LGUs in EV
By Philippine Information Agency (PIA 8)
TACLOBAN CITY, Leyte
– The Civil Service Commission has recently conferred the Citizen’s
Satisfaction Center Seal of Excellence to two local government units
in Eastern Visayas.
CSC Region 8 Director
David E. Cabanag, Jr. identified the local government units as the
Municipal Government of Burauen, Leyte and the City of Borongan in
The conferment, Ms.
Eleonor Garcia, RSU chief of CSC 8 informed that the conferment was
held during the “Pasidungog” conducted at the DPWH Multi-Purpose
Center, with CSC Commissioner as the guest of honor.
Mayor Fe Renomeron led
the local officials and department heads of the Municipality of
Burauen while Mayor Maria Fe Abunda was represented by SP Karen
Alvarez and other officials and employees of Borongan City, in
receiving the wall-mountable glass seal and cash reward.
The award was the
result of a nationwide Report Card Survey conducted by Civil Service
Commission Regional Offices in July and August 2010 in agencies
earlier identified as Model in the ARTA and Citizen’s Charters.
Report Card Survey is
an evaluation tool that provides a quantitative measure of actual
public service user perceptions of the quality, efficiency and
adequacy of different frontline services as well as a critical
evaluation of the office or agency and its personnel.
The target respondents
for the survey were individual clients who have availed of the
frontline services of any frontline service of government agencies.
The survey was
conducted in the agency premises immediately they finished availing of
availing of a frontline service. The survey included the quality of
service provided to them, as well as the physical working condition of