ARTA sets its
sights on streamlining government process on Starting a Business:
End-to-end registration and unified form underway
July 26, 2018
MAKATI CITY – The
Department of Trade and Industry, as the temporary secretariat of
Anti-Red Tape Authority (ARTA) is now focusing on streamlining
government procedures for business registration by developing an
end-to-end business registration and unified application form,
heeding the President’s directive to implement Republic Act 11032,
also known as the Ease of Doing Business and Efficient Government
Service Delivery Act of 2018.
The President, during his
SONA directed all local government units and national government
agencies to faithfully implement this law and simplify government
process. “I particularly call the attention of the agencies with the
[most] number of red tape-related reports from the public, make your
services truly customer-friendly. Our people deserve efficient,
effective, and responsive government services. They deserve nothing
less.” said the President.
DTI Secretary Ramon Lopez,
who concurrently chairs the Ease of Doing Business and Anti-Red Tape
Advisory Council (EODB-ARTAC) pointed to burdensome business
registration process, which is a subject of frequent complaints by
the public. “It takes 16 steps and 28 days to start a business in
the country, compared to three steps and 2.5 days in Singapore
according to the World Bank Doing Business Report. In Singapore,
because of online procedure, an applicant will be able to register,
do a company search, incorporate and register with the inland
revenue authority, in less than one day. We need to improve and be
the number one”, the DTI Secretary said.
According to Secretary
Lopez, this is the reason Anti Red Tape Authority (ARTA) is now
implementing Project One: One Form, One Number, One Portal. This
aims to develop innovative systems that will drastically streamline
business registration process and will provide a pleasant business
customer experience that is easy, not confusing nor cumbersome.
Project One promotes bureaucratic singularity through whole of
government approach and addresses governance concern on data
sharing, data accuracy, access to data, and privacy issues.
Secretary Lopez also
mentioned that one of the three outputs of Project One is an
application for an end-to-end business registration that allows
business owners to complete their registration using a unified form
using mobile application.
“We will see in the near
future that one can register their business online – using mobile
phone. All the entrepreneur need to do is fill up one form upload
the requirements and let technology do the rest. We want to do away
with the several forms an applicant need to accomplish. You need to
concentrate more on your business than get stressed by your business
permit” told Secretary Lopez.
The DTI reported that this
initiative is in line with the Strategic Action Plan for SME
Development (SAPSMED) 2025, particularly the Work Programme on
“Starting a Business in ASEAN” (2016-2025) with following
- Enhance transparency and
improve orientation on administrative procedures.
- Develop effective
coordination among government agencies in the business start-up
process including one-stop-shop agencies/ single agency.
- Promote simplification,
rationalization of business registration and upgrading of national
The DTI Secretary stated
that the micro, small, and medium enterprises (MSMEs) will greatly
benefit from end-to-end business registration. “The President
reiterated the crucial role of the MSMEs in economic development. We
understand MSMEs bear the negative impact of bureaucratic red tape.
The end-to-end business registration is geared towards supporting
our MSMEs, making it convenient for them to start a business,” told
The end-to-end business
registration will be developed using Design Sprint to be facilitated
by Creative HQ of New Zealand. Design Sprint is a 5-day
highly-innovative problem solving process, developed by Google
Ventures, that engage experts from the government, business, and
information and communication technology (ICT) to come up with